We have stressed this before but it is super when we get feedback from our clients. It really helps us to know that the trips we put together have been properly tailored to their best interests. Have a read below for some feedback on our services and also some great feedback on particular camps too. [...]
Tag : big 5 safari

We love our client feedback!
By africansafarisblogadmin on July 7, 2011 in Africa, African Safaris, big 5 safari, classic safari, Client Testimonials, Kenya, private safari, Tanzania
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Feedback
Gabriella: I have worked with Jeff and Liesl on our annual "Around the World Gang" for the last 5 years and during that time there was NEVER ONE tiny detail left undone. Both Liesl and Jeff are enthusiastic, thorough, dependable, very knowledgeable and committed to their profession. From my experience, they are "above & beyond" anyone's expectation and you will find no one that could surpass their performance. Dee Phillips
Good morning! It sure was a terrific trip for all of us...thanks to both of you for putting up with my endless emails---I guess I worried unnecessarily! The stay at the Stanley was a perfect introduction to the city, and the hotel is wonderful, well preserved, very helpful and friendly staff, great location. We did the Kazuri bead factory one day, and volunteered the next. We had a really nice dinner in an alley down the road from the hotel...called BoBos which is a Turkish outdoor restaurant. Certainly nothing formal, outdoor seating with few amenities, but very good inexpensive food. Worth a look. Then had Gamewatchers pick us up to begin the safari...our driver Stephen was an excellent guide, full of info, very interactive. Took great care of us. The other driver, Tony, was also very good though I was not in his RangeRover too often. Sweetwaters was a great choice. Nothing negative to say there. Lodging very nice, food good, game sightings excellent, fun nighttime entertainment. We all enjoyed. Lake Nakuru was the following day. Unfortunately, I would say that of all the experiences, this was the least favorite. The lodge was quite good, food good, good location within the park. The lake water was apparently very high for this season due to prior months' rains, so the bird life was marginal. Game viewing ok, but of course nothing like the Mara. Mara Entim was one of the favorites of all the camps. Beautiful location, top quality staff, camping on the river's edge couldn't be beat, though the sounds of the hippos grunting all night long was very disruptive to our sleep! The game drives with the park staff were incredible with awesome sightings, just overall magnificent! We got to the NBO in plenty of time for flight out to EBB. I was very impressed with Gamewatchers and our guides. The only negative was Nakuru and the long drive. I think we would have been better off hitting a different park between Mt. Kenya and Mara making the drive less intense. In Entebbe, as you know, we changed lodging to the Karibu House instead of the Lake Vic Hotel. I would strongly suggest you look at Karibu. It's a guest house with about 6 rooms, excellent ownership, very secure location, great staff, good chef in the kitchen, all in all a perfect stop over. First day was Ndali Lodge which a beautiful setting. The owner is very friendly and spends time with the guests, though his staff is not as well trained as I would have expected given his British background, quality of the lodging. Enjoyed Kibale. Could have passed on the Bigodi walk I think, esp during mid day when very hot. Then QE park at Mweya...what a great setting. We loved it! A perfect end to the travel. The Kazinga channel ride as lots of fun as were the game drives, though I was a bit underwhelmed with the volume and diversity of the game in QE. Especially as I compared to the Mara or Mt. Kenya. The landscape and views are unbeatable, but not many animals. Example no giraffe, rhino, few lions. Despite that, we had a marvellous time there. The setting really is unbeatable. Entertainment at night with tribal dancers was fun. Our Wild Frontier guide was named Ham, and he was outstanding. Very personable, soft spoken, courteous, well informed, etc. I would highly recommend him to future travellers. We all really liked the variety that Uganda gave us after a week in Kenya. The varied terrain and different cultures were educational, and it fulfilled the desire I always had to get to this area of Africa. I would not really change anything on the itinerary except the Nakuru stop. Otherwise all lodging and guides were very well chosen You both did a great job for us....thanks loads. I wish we were headed back to the continent soon, but I fear it will be a few yers. Garth
Hi, Johannesburg: the spa day at M'Mangwanani; totally relaxing and excellent way to prepare for trip after long journey to South Africa. Zambia: Zambezi River Islands of Siankaba; loved the accommodation( Bob was uncomfortable with the swinging bridge, I liked it); the cuisine was probably the best we had anywhere throughout our trip. Dinner was served for us under the stars with delightful artistic touches from our waiter. The rhinoceros walking safari allowed us to see all eight of the rhinos. Bob enjoyed chatting with our guide. This walking safari was one of his highlights. The swim in "devil's pool" was a great experience. I have already documented the unfortunate behavior of our guide who was compelled by one of our group to "dump" the rest of us. This tourist works in Lesotho, is from Europe, has done this swim before but wanted a private tour and refused to leave the pool when the next group of tourists w guide arrived. Ultimately we asked a different guide if we could leave. Our guide was giving a private tour of the falls to the demanding tourist. Botswana: everyone said we would love it and we did. The camp was wonderful; the food very good with good variety and well prepared. The staff was so pleasant. Our guide was amazing finding many opportunities to enjoy animals. Bob enjoyed it but ultimately felt we had been on safari in Tanzania and did not need to repeat the game drives. The walking in Zambia he enjoyed. Victoria Falls leaves me wanting to return at a different season to view it again. Zimbabwe: the Hide was an unusual camp. My biggest concern was the night we lost power. I wondered how they would manage our wake-up coffee. Answer: they put another log on the fire. We saw honey badgers and bush babies. The people of Zimbabwe are very interesting to meet. Cape Town: we disappointed David, "that is your luggage"? Despite his initial disappointment we did enjoy our tours and chats with him. Either we did not have enough time in Cape Town or the weather was less than cooperative, I do not have a strong impression. Table Mountain was very foggy, the Cape much the same, Kirstenbosch closed greenhouse early. Probably needed more time and better weather. High tea was wonderful at Nelson Hotel and our accommodations at Four Rosmead excellent. Grootbos: very relaxing place, beautiful accommodations, too bad it rained so much though that fact did allow us to see the whales cavorting which they did not do when it was sunny. Going to southern most point was important, our guide excellent, and we found orchids, Satyrium carneum, orchid along road to Agulhus, blooming along the side of the road. Riding, a horse, into the hills was special for me. The hikes were interesting. Again, weather and time precluded our enjoying more of these activities. Wine country and penguins: excellent. We do enjoy our penguins. We did enjoy the wine especially at our first stop. Lise, thank you for all the champagne which helped this anniversary trip celebration. The people we met throughout our trip were a pleasure. Many of the guides have led interesting lives. It was our privilege to meet them. The staff of each accommodation were pleasant, helpful, made our trip special. Wake-up coffee is my favorite. Bob enjoyed meeting people and the walking at Grootbos and in Zambia. He definitely looked very relaxed and happy at the day spa in Johannesburg. What was best for me? Probably the very nice people we met throughout the trip. Showering under the Milky Way in Zimbabwe; dinner under the stars at Islands of Siankaba; meals enjoyed outdoors; swimming at Victoria Falls; Grootbos; coffee in the morning! Thank you, Lise, for all the special arrangements. Thank you, Jeff.
Jeff,I wanted to let you know that I had the most incredible, dream trip. I can only imagine the work you all put in behind the scenes to make it all happen.Again, I appreciate all you and the team did for us behind the scenes, and also the support you all provided while we were in South Africa. We were able to maximize our limited time there and see a great deal with your help and advice. Please pass on my thanks to everyone in the Cape Town office and anyone else who had a hand in this that we may not have met.I'm looking forward to booking Tanzania next! WooHooo! Judy
Hello Liesl Yes we have been home a week now. The holiday was a great success mainly due to you and your company. Everything worked like clock work; all flights were on time, all meet and greets worked well. All of the rangers who were our guides were pleasant and very knowledgeable. The game lodges were excellent and the rooming was ideal in most instances. We have absolutely nothing negative to say. The Children were enthralled by Africa, its people and of course the multitude of animals that they encountered. It will be an experienced that will last. You asked about Alfajiri and it was as perfect as it could be. The owners were out of town and there was no one else staying there, so we had the whole place to ourselves. The staff were absolutely great ...as you would expect for a place like this...again though, there was a lot of complimentary stuff that we were not aware of ( i.e all of the massages, the golf, day trips to other beaches)...but it was a perfect end to a great safari holiday. You don't handle driving holidays in Spain by any chance do you? Anne and I are off there next year. Best regards and many thanks for a job well done ! Bob and Anne Robinson









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