Every aspect of our trip was spot on - no delays, missed connections, late flights or missing transfer drivers.  We came home with thousands of pictures and many incredible memories.  Thanks to your expert consultation, we had the trip of a lifetime and have been smitten by the people and places we've experienced.  Thank you for being so attentive and responsive to our questions.  I have already provided your contact info to several colleagues who are interested in planning a trip to Africa.  We hope to plan another adventure to Africa - perhaps Namibia next time and will be sure to call you!

The McClays

Jeff,

I wanted to let you know that I had the most incredible, dream trip. I can only imagine the work you all put in behind the scenes to make it all happen.

Again, I appreciate all you and the team did for us behind the scenes, and also the support you all provided while we were in South Africa. We were able to maximize our limited time there and see a great deal with your help and advice. Please pass on my thanks to everyone in the Cape Town office and anyone else who had a hand in this that we may not have met.

I'm looking forward to booking Tanzania next! WooHooo! Judy

Hi Ilze- Nicole and I are back in the US and wanted to thank you again for all the help that you gave us to make our trip truly fantastic! We're happy to give you some feedback on some places that stood out to us, as well as some learnings for future travelers. I'll also try to address your questions in the respective sections. Below is a quick summary: South Africa

• Cape Town accommodations were fine. Nothing "special" but we knew that going in. It was very comfortable, clean and convenient.
• The lodge in Franschhoek was really nice.
• The Elephant Lodge was a really nice location. Very unique and charming.
• You definitely warned us about the distance between all locations - we probably should of listened. While it was great to see the towns that we did, it was often after a long day of driving only to have to leave again first thing in the morning.
• All in all, the locations and lodges were all lovely in S. Africa.

Zambia

• Everything was amazing! LOVED Islands of Siankaba.

Mozambique

• We've already given feedback here. It was an amazing island. Beautiful, tranquil, etc.
• The Banguerra Lodge had a lot of potential. It was beautiful, the food was good.

Kenya

• We really loved the Stanley.
• Travel time between parks.

Overall Feedback Aside from the above, we were very very happy with all the other elements of our trip (food, boarding, activities, transfers). That said, we thought we’d summarize some things that may have made our trip a bit more seamless so that you can pass along to future customers. Looking forward to connecting at your convenience. Thanks again for your help in planning a truly amazing, life changing trip. I hope the feedback above is helpful, and in the context that it was intended - which is that all in all, we are VERY happy. Have a great day. Colby

Dear Jeffrey, Thank you,  thank you, thank you for helping me plan probably the best trip of my life.  You and Liesle helped me look like a pro in the eyes of my family! Everything went smoothly.  There are so many highlights.  I'd like to list just a few.  We all fell in love  with Charlie.  He was the perfect fit for our family.  The kids were still talking about him days later when we were on safari.   We also really enjoyed our driver/ guide at Savuti.  (Richard)  He was really informative.  We also felt very safe with him. I really felt like we were in the wilds while we were there.  We were not as enamored with our guide at Chiefs but really enjoyed the rest of the staff.  There was a couple there studying the plant life.  Since I love to garden I tagged along with them one session instead of going on a drive to see the animals. I finally swallowed my fear of Class V rapids and decided to go rafting.  It was so much fun.  The hard part was walking/crawling my way down the hill/ mountain.  I was very shaken by the time I got to the bottom.  JIm gave me about two seconds to  gather my wits and then he threw me in the raft.  Believe me when I say there's no way I would be able to hike back out.  My thighs hurt for three days.  One guide was nice enough to help me down.   Again our guide was great fun and we felt very secure with him.  The other raft lost people after the first set of rapids. There's nothing like going with  your family  and spending a great deal of time with them without the interruptions of cell phones,  TV. and computers  and discovering you still like them at the end of your trip. All kidding aside everyone had a great time.  They'll already dreaming up the next big trip. Lori

Good morning! It sure was a terrific trip for all of us...thanks to both of you for putting up with my endless emails---I guess I worried unnecessarily! The stay at the Stanley was a perfect introduction to the city, and the hotel is wonderful, well preserved, very helpful and friendly staff, great location. We did the Kazuri bead factory one day, and volunteered the next. We had a really nice dinner in an alley down the road from the hotel...called BoBos  which is a Turkish outdoor restaurant. Certainly nothing formal, outdoor seating with few amenities, but very good inexpensive food. Worth a look. Then had Gamewatchers pick us up to begin the safari...our driver Stephen was an excellent guide, full of info, very interactive. Took great care of us. The other driver, Tony, was also very good though I was not in his RangeRover too often. Sweetwaters was a great choice. Nothing negative to say there. Lodging very nice, food good, game sightings excellent, fun nighttime entertainment. We all enjoyed. Lake Nakuru was the following day. Unfortunately, I would say that of all the experiences, this was the least favorite. The lodge was quite good, food good, good location within the park. The lake water was apparently very high for this season due to prior months' rains, so the bird life was marginal. Game viewing ok, but of course nothing like the Mara. Mara Entim was one of the favorites of all the camps. Beautiful location, top quality staff, camping on the river's edge couldn't be beat, though the sounds of the hippos grunting all night long was very disruptive to our sleep! The game drives with the park staff were incredible with awesome sightings, just overall magnificent! We got to the NBO in plenty of time for flight out to EBB. I was very impressed with Gamewatchers and our guides. The only negative was Nakuru and the long drive. I think we would have been better off hitting a different park between Mt. Kenya and Mara making the drive less intense. In Entebbe, as you know, we changed lodging to the Karibu House instead of the Lake Vic Hotel. I would strongly suggest you look at Karibu. It's a guest house with about 6 rooms, excellent ownership, very secure location, great staff, good chef in the kitchen, all in all a perfect stop over. First day was Ndali Lodge which a beautiful setting. The owner is very friendly and spends time with the guests, though  his staff is not as well trained as I would have expected given his British background, quality of the lodging. Enjoyed Kibale. Could have passed on the Bigodi walk I think, esp during mid day when very hot. Then QE park at Mweya...what a great setting. We loved it! A perfect end to the travel. The Kazinga channel ride as lots of fun as were the game drives, though I was a bit underwhelmed with the volume and diversity of the game in QE. Especially as I compared to the Mara or Mt. Kenya. The landscape and views are unbeatable, but not many animals. Example no giraffe, rhino, few lions. Despite that, we had a marvellous time there. The setting really is unbeatable. Entertainment at night with tribal dancers was fun. Our Wild Frontier guide was named Ham, and he was outstanding. Very personable, soft spoken, courteous, well  informed, etc. I would highly recommend him to future travellers. We all really liked the variety that Uganda gave us after a week in Kenya. The varied terrain and different cultures were educational, and it fulfilled the desire I always had to get to this area of Africa. I would not really change anything on the itinerary except the Nakuru stop. Otherwise all lodging and guides were very well chosen You both did a great job for us....thanks loads. I wish we were headed back to the continent soon, but I fear it will be a few yers. Garth